Frequently Asked Questions
Frequently Asked Questions
Absolutely. Our beauty products are vegan, cruelty-free, and botanically-based. While we will always recommend consulting with your doctor prior to use, our products are safe for women of all ages.
There is NO clear definition of clean beauty. It’s been 80 years since Congress last voted to update cosmetic regulation.
With that said, being a clean beauty brand means that our products will always be vegan, cruelty-free, free from the 1,300 potentially harmful chemicals the EU has banned, and sustainable.
Our clean line was founded on the basis of being differient. Our founder couldn't find a clean line that met her standards in terms of performance, so she created one.
- Female-founded company
- Same day shipping
- Optional carbon neutral shipping- Affordable ($10-29)
- Offers organic makeup that actually works
That's simple. When you are checking out, click the box that says "make my order carbon neutral" on the checkout screen.
By checking this box, this means the full carbon emissions from producing, manufacturing, and shipping your favorite Aisling Organics products to your door would be completely neutralized.
GREENWASHING: a form of marketing in which "organic/sustainable looking" PR and "organic/sustainable looking" packaging is deceptively used to persuade the public that an organization's products, aims and policies are environmentally friendly and therefore ‘better’; appeal to nature when in fact the brand is using unethically sourced and potentially harmful ingredients.
We work incredibly close with our lab to ensure our ingredients are ethically sourced and processed before shipping to your door.
We currently ship to all 50 U.S. States and territories as well as internationally. When typing in your address at checkout it will automatically calculate your shipping costs.
Yes! We offer free shipping over $50 USD.
Yes, we are able to ship internationally. At the checkout your shipment costs will be factored in by address location.
After you place an order, you should receive tracking via email or text. You can always email firstname.lastname@example.org if you would like updated tracking information.
We ship orders same day. Our fulfillment team works incredibly hard Monday-Friday 9am-5pm EST to make sure your orders get out in a timely manner. Depending on where you live (U.S.) your order should arrive to you in 2-3 business days after fulfilled.
No, we are a cruelty-free company that prides ourselves on never testing on animals.
Unopened 2 years, opened 1 year.
Yes, our Glow Getter Foundation contains SPF-15.
Yes, our concealer is formulated with antioxidants and anti-inflammatories to help soothe breakouts.
Yes. Since our products are formulated without sulfates, parabens, or synthetic fragrance, our products are same to use on rosacea prone skin.
If you have rosacea, we recommend our Glow Getter Foundation and our Cheek Tint in shade Sienna.
Yes, all of our products are gluten-free and vegan.
Yes, all of our products are vegan, gluten-free, cruelty-free, plant-based and contain organic ingredients.
HOW TO USE
We recommend applying the product directly to your brush, and then applying it to your cheeks. 3-1 means you can use the products on your cheeks, lips, and eyes. Blend the product directly under your cheek bone and blending upwards for a lifted effect. If you would like to see our CEO apply her cheek tint, watch this video here.
Apply in a “3” motion on the face starting on the edge of your forehead, moving towards the hallows of your cheeks, and then rounding out on the jaw line. Blend upward and back towards the hairline with fingertips, a makeup brush, or sponge. Use before powder for a skin-like finish. To increase longevity, lightly set with powder.
For sheer coverage, use one pump of foundation and blend the product into the skin with a beauty sponge. If you want extra sheer coverage, mix in 1 pump of your favorite moisturizer.
For full coverage, use 2-3 pumps and dot the foundation all over the face. Blend in stippling motions with a foundation brush until your complexion is even.
Absolutely! We love that our customers use our setting powder as a night treatment. Because it is formulated with organic aloe vera and green tea, it will help soothe redness and inflammation. A great tip is to dust it on top of sunburns.
Since 2016, Aisling Organics has shipped our products in in reusable silk bags and has chosen not to use secondary packaging. (Secondary packaging is the cardboard packaging most of your beauty products ship in). We save 1,000's of pounds in cardboard per year not using secondary packaging.
At check-out, you have the option to make your order carbon neutral for a small extra fee. We partnered with a company that uses that money to offset the carbon emissions it took to ship your order.
When Aisling Organics became a company in 2016, it was our founders mission to be as sustainable as possible. Being eco-friendly is at the top of our priority list. Our ingredients are ethically sourced in the U.S. and Canada, we do not use secondary packaging to shop our products, and we include reusable bags with every purchase.
RETURNS & REFUNDS
Quality and customer satisfaction is of utmost importance to us. If you are unsatisfied with your Aisling purchase for any reason, we are happy to provide a store credit or exchange for products ordered from aislingorganics.com within 7 days of receiving your purchase.
Simply email your order number, name, and reason for return to us at email@example.com we can provide you with a prepaid return label. Your refund will be credited to a gift card and will be sent via email.
Brushes and tool are FINAL SALE and are not eligible for store credit or exchange. For more information, please visit our Returns + Refunds page.
Unfortunately, our brushes and tools are non-refundable. If you would like to exchange a color from a bundle, please do so within 7 days or your purchase and email firstname.lastname@example.org.
Oh no. We are so sorry to hear if this happened. Please email email@example.com and we promise to make it right.
Absolutely. Please email firstname.lastname@example.org within 7 days of your purchase and we will get a return label emailed to you right away.